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Strategic customer care : an evolutionary approach to increasing customer value and profitability

Brown, Stanley A

Strategic customer care : an evolutionary approach to increasing customer value and profitability - Ontario : Wiley 1999

ISBN: 0471643424

Universal Decimal Class. No.: 658.812

North WestKnowledge and Library Services

Strategic customer care : an evolutionary approach to increasing customer value and profitability

North West
Knowledge and Library Services