Perfect phrases for dealing with difficult people : hundreds of ready-to-use phrases for handling conflict, confrontations and challenging personalities (Record no. 92030)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00724cam a2200241 4500 |
| 001 - CONTROL NUMBER | |
| control field | 0071493042 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 090401t2008 xxu||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 0071493042 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 302.2 BEN |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Benjamin, S. F. |
| 245 ## - TITLE STATEMENT | |
| Title | Perfect phrases for dealing with difficult people : hundreds of ready-to-use phrases for handling conflict, confrontations and challenging personalities |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Maidenhead : |
| Name of publisher, distributor, etc. | McGraw-Hill, |
| Date of publication, distribution, etc. | 2008 |
| 500 ## - GENERAL NOTE | |
| General note | Communication |
| 500 ## - GENERAL NOTE | |
| General note | Communication skills |
| 500 ## - GENERAL NOTE | |
| General note | Assertiveness |
| 500 ## - GENERAL NOTE | |
| General note | Difficult situations |
| 500 ## - GENERAL NOTE | |
| General note | Leadership |
| 500 ## - GENERAL NOTE | |
| General note | Conversation |
| 650 ## - SUBJECT HEADINGS | |
| Subject heading | Communication |
| 9 (RLIN) | 1366 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Book, Standard Loan (4 weeks) |
| Suppress in OPAC | No |
| 994 ## - | |
| -- | 9.99 |
| 997 ## - | |
| -- | 0 |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Total Checkouts | Class number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| University Hospitals of Morecambe Bay - Furness NHS Library | University Hospitals of Morecambe Bay - Furness NHS Library | Main Shelves | 04/01/2018 | 2 | 302.2 BEN | T31506 | 18/11/2024 | 18/11/2024 | Book, Standard Loan (4 weeks) |