Complaints: listening... acting... improving: guidance on implementation of the NHS complaints procedure

By:

Publication details: London : Department of Health, 1996Subject(s):

DDC classification:

Summary: DHA

Holdings
Item type	Home library	Class number	Status	Date due	Barcode
Book, Standard Loan (4 weeks)	East Lancashire Hospitals - Royal Blackburn Hospital NHS Library Archives	362.1068 NAT (Browse shelf(Opens below))	Available		TB01195

Previous		No cover image available		No cover image available	No cover image available	No cover image available	No cover image available	Next
Previous	362.1068 MAN Managerial issues in the reformed National Health Service	362.1068 NAT Clinical audit in the NHS: using clinical audit in the NHS - a position statement	362.1068 NAT Clinical audit in England	362.1068 NAT Complaints: listening... acting... improving: guidance on implementation of the NHS complaints procedure	362.1068 NAT Promoting clinical effectiveness: a framework for action in and through the NHS	362.1068 NAT Making informed decisions on change: managing change in the NHS	362.1068 NAT Information for health: an information strategy for the modern NHS 1998-2005	Next

Gratis

D20

Refer NHS Exec (headquarters) Letter Dated February 1996

Red

N10

M05

Refer El(96)19

Gratis;D20;DHA;Refer NHS Exec (headquarters) Letter Dated February 1996;Red;N10;M05;Refer El(96)19

DHA

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