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Powerful phrases for effective customer service: over 700 ready-to-use phrases and scripts that really get results

By:

Evenson, Renee

Publication details: Amacom, 2012ISBN:

9780814420324

Subject(s):

DDC classification:

658.812 EVE

Holdings ( 1 )
Title notes ( 1 )

Holdings
Item type	Home library	Class number	Status	Date due	Barcode
Book, Standard Loan (4 weeks)	East Lancashire Hospitals - Royal Blackburn Hospital NHS Library Main Shelves	658.812 EVE (Browse shelf(Opens below))	Available		TB14646

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North WestKnowledge and Library Services

Powerful phrases for effective customer service: over 700 ready-to-use phrases and scripts that really get results

North West
Knowledge and Library Services