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Perfect phrases for dealing with difficult people : hundreds of ready-to-use phrases for handling conflict, confrontations and challenging personalities

By:

Benjamin, S. F

Publication details: Maidenhead : McGraw-Hill, 2008ISBN:

0071493042

Subject(s):

Communication

DDC classification:

302.2 BEN

Holdings ( 1 )
Title notes ( 6 )

Holdings
Item type	Home library	Class number	Status	Date due	Barcode
Book, Standard Loan (4 weeks)	University Hospitals of Morecambe Bay - Furness NHS Library Main Shelves	302.2 BEN (Browse shelf(Opens below))	Available		T31506

Browsing University Hospitals of Morecambe Bay - Furness NHS Library shelves, Shelving location: Main Shelves Close shelf browser (Hides shelf browser)

Previous								Next
Previous	301.412 KIT Ourselves as mothers.	301.42 ROG Becoming partners: marriage and its alternatives	302 GOF The presentation of self in everyday life.	302.2 BEN Perfect phrases for dealing with difficult people : hundreds of ready-to-use phrases for handling conflict, confrontations and challenging personalities	302.2 BRO The world cafe : shaping our futures through conversations that matter	302.2 BUR Culture, communication and nursing	302.2 BUS Assert yourself : how to find your voice and make your mark	Next

Communication

Communication skills

Assertiveness

Difficult situations

Leadership

Conversation

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