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ITIL continual service improvement.

By: Publication details: London : TSO, 2011Edition: 2nd edISBN:
  • 011331308X
DDC classification:
  • 658 AXE
Summary: Includes bibliographical references and index."
Holdings
Item type Home library Class number Status Date due Barcode
Book, Standard Loan (4 weeks) Wrightington, Wigan & Leigh - Wigan NHS Library Main Shelves 658 AXE (Browse shelf(Opens below)) Available G03427

Computer industry-Customer services-Management

Electronic office machine industry-Customer services-Management

Continual service improvement

2nd ed. / [Vernon Lloyd, author ; David Wheeldon, mentor ; Shirley Lacy, project mentor ; Ashley Hanna, technical continuity editor].

""Best Management Practice.""

""2011 ed.""

New ed. of: Continual service improvement, 2007.

"9780113313082 (pbk.);Continual service improvement;2nd ed. / [Vernon Lloyd, author ; David Wheeldon, mentor ; Shirley Lacy, project mentor ; Ashley Hanna, technical continuity editor].;""Best Management Practice."";""2011 ed."";New ed. of: Continual service improvement, 2007.;Includes bibliographical references and index."

Includes bibliographical references and index."