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Strategic customer care : an evolutionary approach to increasing customer value and profitability

By:

Brown, Stanley A

Publication details: Ontario : Wiley 1999ISBN:

0471643424

Holdings ( 1 )

Holdings
Item type	Home library	Class number	Status	Date due	Barcode
Book, Standard Loan (4 weeks)	Mersey and West Lancashire NHS Library (St Helens and Knowsley) Main Shelves	658.812 BRO (Browse shelf(Opens below))	Available		T020034

North WestKnowledge and Library Services

Strategic customer care : an evolutionary approach to increasing customer value and profitability

North West
Knowledge and Library Services